Registration

Certified Medical Practice Manager (CMPM) Complete Certification Program
(21-self-paced video series & exam)
(21-self-paced video series & exam)
$300 - SPECIAL PRICE for NORM members only!
Get your coupon code in the membership area at NORMgroup.org
Get your coupon code in the membership area at NORMgroup.org
Sku: 001
This comprehensive training consists of 21 self-paced video presentations, a printable PDF reference handout of each PowerPoint presentation, and exam. You have 180 days from the time you first sign-in to your account to watch the presentations and take the exam. You may have a maximum of two (2) attempts at passing the exam within the 180 days. There is a two (2) hour limit to take the exam. The questions are in no specific order. The exam is 105 multiple choice questions. A 80% accuracy rate is required to pass the exam (84 correctly answered questions). Please see "Frequently Asked Questions (FAQ) for additional program details.
- Complexity of E&M Documentation for Your Providers
- Driving Revenue Accountability
- Financial Management Reporting
- Payor Contract Negotiation
- Creating a Culture of Compliance
- Effective Operating Strategies
- HIPAA For Medical and Dental Offices
- Identity Theft Prevention: Best Practices
- Introduction to CLIA
- Managing a Practice in Challenging Times
- Maximizing Management Relations with Physicians
- Maximizing Retirement Benefits
- Medical Professional Liability 101
- OSHA for Medical and Dental Offices
- Risk Management and Patient Safety
- Successful HR Management
- Wage and Hour Compliance
- Information Technology and Your Practice
- Gold Star Customer Service
- Leadership in a Medical Practice
- Marketing Your Medical Practice in a Digital World
CRMS Certification Program
Sku: CRMS-001
- Module 10: Quality Improvement for the Biologic Process
- Module 1: Considerations for the Biologic Decision
- Module 2: Pre-Biologic Process
- Module 3: Exceptions and Appeals
- Module 4: Patient Financial Liability
- Module 5: Scheduling, Staffing, and Drug Procurement
- Module 6: Policies Procedures & Training
- Module 7: Day of Administration
- Module 8: Coding and Billing
- Module 9: Claims and Payment