Registration

This comprehensive training consists of 21 self-paced video presentations, a printable PDF reference handout of each PowerPoint presentation, and exam. You have 180 days from the time you first sign-in to your account to watch the presentations and take the exam. You may have a maximum of two (2) attempts at passing the exam within the 180 days. There is a two (2) hour limit to take the exam. The questions are in no specific order. The exam is 105 multiple choice questions. A 80% accuracy rate is required to pass the exam (84 correctly answered questions). Please see "Frequently Asked Questions (FAQ) for additional program details.

1. Complexity of E&M Documentation for Your Providers
2. Driving Revenue Accountability
3. Financial Management Reporting
4. Payor Contract Negotiation
5. Creating a Culture of Compliance
6. Effective Operating Strategies
7. HIPAA For Medical and Dental Offices
8. Identity Theft Prevention: Best Practices
9. Introduction to CLIA
10. Managing a Practice in Challenging Times
11. Maximizing Management Relations with Physicians
12. Maximizing Retirement Benefits
13. Medical Professional Liability 101
14. OSHA for Medical and Dental Offices
15. Risk Management and Patient Safety
16. Successful HR Management
17. Wage and Hour Compliance
18. Information Technology and Your Practice
19. Gold Star Customer Service
20. Leadership in a Medical Practice
21. Marketing Your Medical Practice in a Digital World

1. Module 10: Quality Improvement for the Biologic Process
2. Module 1: Considerations for the Biologic Decision
3. Module 2: Pre-Biologic Process
4. Module 3: Exceptions and Appeals
5. Module 4: Patient Financial Liability
6. Module 5: Scheduling, Staffing, and Drug Procurement
7. Module 6: Policies Procedures & Training
8. Module 7: Day of Administration
9. Module 8: Coding and Billing
10. Module 9: Claims and Payment