NORM EDUCATION

Become a Certified Medical Practice Manager (CMPM®)

Becoming a Certified Medical Practice Manager is a 3 step process:

Step 1: Purchase your online training

Click here to purchase your training course. You will receive an email receipt of your purchase and a unique password for logging into your account.

Step 2: Prepare for the CMPM® Certification Exam

Complete the self-paced CMPM educational presentations on-line here at NORMeducation.org. This comprehensive training consists of 21 video and PowerPoint presentations. You have access to the educational presentations for 180 days from the first time you sign-in to your account. Spend a few minutes here and there or sit down and complete the whole course…the choice is yours! The content is specifically designed to cover the topics you need to know to successfully pass the CMPM Exam. Each presentation has handouts that show the PowerPoint presentation slides along with space for notes. Both the CMPM presentations and PowerPoint handouts are available at a secured site. You will need your email address and unique password (provided upon purchase) to access your training, then simply click the “Login” button in the upper right-hand corner of the navigation bar.

Step 3: Complete the on-line CMPM® Certification Exam

When you are satisfied with your review of all the selfpaced presentations and handouts, you may begin the CMPM Certification Exam.

The Exam is 105 multiple choice questions. A 80% accuracy rate is required to pass the Exam (84 correctly answered questions). You have 180 days from the time you first sign-in to your account to watch the presentations and take the exam. Your two attempts at passing the exam must both fall within the 180 days. There is a two (2) hour limit to take the Exam. The questions are in no specific order. You will receive your Exam results immediately upon its submission. No waiting for days to know! When a passing score is attained, a Certified Medical Practice Manager (CMPM) Certificate with a gold embossed CMPM medallion will be mailed to you. Good luck!

Maintaining Your CMPM Certification

Recipients of the CMPM designation must remain a NORM Member in good standing, satisfy your CMPM Annual Maintenance Fee (waived for NORM Members as a member benefit — no action required); and a minimum of 40 continuing education contact hours must be attained every two years. A CEU Tracker is available for your convenience to log your contact hours.